Ely Jacket

Order Return Portal

Click or drag a file to this area to upload.
( Note : For damage/defected products, kindly attach clear images of received items.)

Guidelines:

Please note due to the global situation, the returning process may take several days or more. Which is why your patience is highly appreciated in the current situation.

Here are a few things we’d like you to know We will not accept if the item(s) is

  • Damaged or misused by the customer.
  • Missing original tags.
  • Has pet hairs, dirty, or smells.

The returning item(s) must be in original condition with packaging and tags attached in order to process. Exchanges are subject to availability. Please confirm before sending the product(s) for replacement.